Effective Date: October 28, 2024
This Privacy Policy describes how Avestra LLC (“we”, “us”, or “our”) collects, uses, and shares personal information when you visit or make a purchase from https://theavestra.com/ (the “Site”).
- Information We Collect
We may collect the following categories of personal information:
- Information You Provide
- Name, email, phone number, address
- Account login details
- Order and shipping details
- Reviews, referrals, loyalty points, gift cards
- Messages submitted via customer support
- Information We Collect Automatically
- IP address, browser type, device data
- Cookie identifiers, session data
- Clicks, pages viewed, time on site
- Information from Third Parties
- Payment providers (e.g., for order fulfillment)
- Shopify platform services
- Marketing and analytics partners
- Use of Personal Information
We use your data to:
- Fulfill and deliver orders
- Manage your account
- Provide customer support
- Send updates, promotions, and notifications
- Improve and secure our Site and Services
- Prevent fraud and comply with laws
- Sharing of Personal Information
We may share your data with:
- Service providers (payment, hosting, shipping)
- Analytics and marketing platforms
- Shopify and related partners
- Legal authorities, as required
- In connection with business transfers (e.g., mergers)
We do not sell sensitive personal data or use it to infer personal characteristics without consent.
- Cookies and Tracking Technologies
We use cookies and similar tools to:
- Improve your browsing experience
- Analyze usage and behavior
- Deliver relevant ads and marketing
You can adjust cookie settings in your browser. We honor Global Privacy Control (GPC) signals.
- User Content and External Links
Content you post (e.g., reviews) may be visible publicly. We’re not responsible for third-party sites or how they use your information.
- Children’s Data
Our Site is not intended for users under 16. We do not knowingly collect children’s data. Parents may contact us for data removal requests.
- Data Retention and Security
We retain your information as long as necessary for:
- Fulfilling orders
- Account and customer service
- Legal compliance
We take reasonable security steps, but no system is completely secure.
- Your Rights
Depending on your region, you may have the right to:
- Access, correct, or delete your data
- Withdraw consent or limit processing
- Request a copy of your data (portability)
- Opt out of marketing communications.
- Lodge a complaint with regulators.
To make a request, contact us using the details below. We may verify your identity before processing.
- International Data Transfers
We may transfer your data outside your country. When required, we use standard contractual clauses or equivalent legal safeguards.
- Contact Us
If you have questions or wish to exercise your rights:
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📧 sales@theavestra.com |